If your replacement iPhone is recognized as your previous device or a different model, please try the following:
- Go to iPhone's Settings and Delete Profile
- Go to iPhone's Settings and ”Clear History and Website Data”
- Access DeployGate and Reinstall Profile
If none of these solutions work, please contact firstname.lastname@example.org with the information below.
- iPhone device type
- iOS version
- UDID of your iPhone (if possible)